Transparency

How We Use AI at TravelDoctores

We believe patients deserve to know exactly what’s behind the care they receive — and what isn’t. Here’s a clear breakdown.

The most important part

Your doctor is always human.

Every consultation on TravelDoctores — every symptom review, every diagnosis, every prescription — is conducted by a licensed, human physician. No AI chatbot ever evaluates your symptoms, makes a medical decision, or writes a prescription.

Your doctor sees your form, reviews your case personally, and joins your video call in real time. If you’d like to verify who you’re speaking with, every physician’s credentials and medical license number are listed on our Our Doctors page.

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Diagnosis & treatmentMade 100% by a licensed human doctor
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PrescriptionsWritten and signed by your doctor, never automated
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Your video callA real person, live — not a bot or recording
About this website

Where AI is involved.

Some of the informational content on this website — city guides, travel health tips, and general descriptions of the conditions we treat — is drafted with the help of AI writing tools, then reviewed by our team before publishing. This helps us keep accurate, up-to-date information available across the many countries, cities, and languages we serve.

This content is informational only. It’s designed to help you understand what we treat and what to expect — it is never a substitute for the medical judgment of the doctor you speak with during your consultation.

✓ AI may help with
  • City and destination guides
  • General condition descriptions
  • Travel health tips and FAQs
  • Translating information across languages
✕ AI never touches
  • Your specific symptoms or medical history
  • Diagnosis or treatment decisions
  • Prescriptions
  • Medical certificates
Who you see

Real doctors, real photos.

The doctors pictured on this website are the actual physicians who may treat you — not AI-generated images or stock photos. Their names, photos, and license numbers are listed on our Our Doctors page.

Meet our doctors →

Questions about how we work?

We’re happy to explain anything about our process, our doctors, or this website in more detail.

Start a consultation →