Speak to a Doctor Online — in English, in minutes
Sick or worried while travelling? Talk to a licensed physician by secure video call from wherever you are. No appointment, no waiting room, no language barrier.
- ✓Usually connected in about 15 minutes, every day of the year
- ✓Video consultation with a licensed, English-speaking physician
- ✓Flat fee of €33. No subscription and no insurance needed
- ✓Available to travellers in 12 countries across Europe and Latin America
Pay securely by card · Not for emergencies
Speak to a doctor online in 12 countries
Check that your country is covered, then open it for local details such as pharmacies, hospitals and emergency numbers.
How to speak to a doctor online in 3 steps
No app to install and no registration. Most people are done with the form in a couple of minutes.
Fill out a short form
Describe your symptoms and where you are. 2 minutes. No registration, no app to download.
✓ No registrationVideo call with a doctor
A licensed English-speaking GP via secure video call. Pay €33 by card — no surprises, no hidden costs.
⚡ Under 15 minPrescription to your phone
If it is clinically appropriate, the treating physician issues a digital prescription via WhatsApp or email. Show your phone at a local pharmacy — no printing needed.
📱 WhatsApp or emailCommon reasons to speak with a physician online
Physicians available through TravelDoctores can assess many everyday and travel-related health concerns by video. Tap a topic to read more.
Urinary & intimate health
Everyday health
- Cough, cold, fever
- Asthma, acid reflux
- Advice on prescription refills
Not sure your symptoms are on the list? Start a consultation and the physician will tell you whether online care is right for you. See the full list of conditions →
Built for people who are away from home
Getting sick abroad is stressful enough without having to find a clinic, book a slot and explain your symptoms in another language.
Tourists & short trips
- Stomach bugs, sun, infections and flare-ups mid-trip
- Help in English at any hour, including weekends
- No local health card or registration needed
- A receipt to submit to your travel insurer
Digital nomads & expats
- A quick first opinion without finding a new clinic
- Care in English while you settle into a new country
- Advice on next steps and when to be seen in person
- Flat, transparent pricing with no subscription
Can you speak to a doctor online for free?
Many people search for a free option, so here is the honest version: a video consultation with a licensed physician is not free. Here is what you get for a flat €33.
What “free” usually means
- Symptom checkers, forums or chatbots
- General information, not advice about your case
- No face-to-face video with a licensed physician
- Little help with next steps or prescriptions
With TravelDoctores
- Live video call with a licensed physician
- In English, 24/7, usually in about 15 minutes
- Advice on a prescription when clinically appropriate
- Receipt and medical certificate on request
- No subscription, no hidden fees
If you have travel insurance, some insurers reimburse the cost. Ask for a receipt after your consultation and check your policy.
Prescriptions and travel insurance
Two questions we hear all the time, answered plainly.
Can I get a prescription?
If it is clinically appropriate, the physician providing your consultation can advise on a prescription. Prescriptions are independently issued by the treating physician, and what is possible depends on the physician’s licence and local rules.
The physician will explain exactly what applies to your case and how to fill it at a pharmacy.
Will my insurer reimburse it?
Some travel insurers do. After your consultation you can request a medical certificate and an official receipt to submit a claim.
Acceptance depends on your insurer’s policy, so check its requirements before you book.
What travellers say
Real Trustpilot reviews from travellers who needed a doctor while away from home, in Chile, Spain, Ecuador and beyond.
“I recently had a UTI while travelling in Chile. The doctor I saw was really lovely and it saved me five hours in Emergency. The whole process was really easy and I had no trouble with the script. Thank you!”
“Travelled to Tenerife and completely forgot to bring my prescription… Within 15 minutes, I had chatted to a lovely Doctor who after seeing my passport and copy of prescription, sent me an email with my prescription that I could get the same day… I then walked round to a local pharmacy and got my prescription. Highly recommend – saved my holiday!”
“I filled in the required form easily on my phone when I landed in Quito… The prescription arrived within 20 minutes in my email, it was Sunday evening in Quito and I found a 24 hour pharmacy, showed the prescription on my phone and received my medication… this is the easiest medical access I’ve experienced.”
“I contacted traveldoctor for help. I was put in contact with an English speaking doctor within 15 mins who carried out a video call and prescribed me medication to help which enabled me to move about with some rest and enjoy the rest of my holiday. Really easy to use, would highly recommend if you need medical support.”
“Superb service, filled on line form, paid fee and had a video consultation with a Dr (who was very compassionate and professional) within 10 minutes of starting process. Very efficient, excellent service, and it took the worry out of contacting a Dr whilst on holiday. I would highly recommend!”
Online care is not for emergencies
Call your local emergency number or go to the nearest emergency room straight away if you have severe chest pain, trouble breathing, heavy bleeding, signs of a stroke (sudden numbness, confusion, speech difficulty), a major injury, or a high fever in a small child.
Emergency numbers for each country are on the country pages above.
Speaking to a doctor online: your questions
TravelDoctores is a telemedicine platform that connects travellers, digital nomads and expats with independent, licensed, English-speaking physicians by secure video call. It is available 24/7 in Spain, Mexico, Argentina, Colombia, Peru, Chile, the Dominican Republic, Portugal, Ecuador, Germany, Italy and Brazil for a flat fee of €33 per consultation. It is not a hospital or an emergency service.
Fill out a short form describing your symptoms and where you are (about 2 minutes, with no registration and no app to download), pay €33 by card, and join the secure video call. Most people are connected with a licensed, English-speaking physician in under 15 minutes, 24 hours a day.
Always by video call. The consultation itself is a secure, face-to-face video call with the physician, not a text chat. You can join from a phone, tablet or laptop with a stable internet connection.
No. A consultation with TravelDoctores costs a flat €33, with no subscription and no hidden fees. Free options such as symptom checkers, forums or chatbots can offer general information, but they are not a video consultation with a licensed physician. If you have travel insurance, some insurers reimburse the cost, so ask for a receipt and check your policy.
A consultation costs a flat €33, paid securely by card. There is no subscription, and you do not need insurance or a local health card.
Most patients are connected in under 15 minutes. The service runs 24 hours a day, 7 days a week, including nights, weekends and public holidays, so you can speak to a doctor online at any hour in any of the countries listed.
No. Consultations are held in English with a licensed English-speaking physician, so you do not need Spanish, Portuguese, Italian or German to be understood.
TravelDoctores is available to travellers in Spain, Mexico, Argentina, Colombia, Peru, Chile, the Dominican Republic, Portugal, Ecuador, Germany, Italy and Brazil. You can connect from anywhere in these countries with a stable internet connection, and each country page has local details such as pharmacies and emergency numbers. If your country is not listed, ask through the website before you book.
Yes. Physicians are available through TravelDoctores in Spain, Portugal, Italy and Germany, including popular destinations such as Madrid, Barcelona, Ibiza, Rome, Florence, Berlin and Munich. The service works the same way everywhere: video call, in English, 24/7, for €33.
Yes. Physicians are available through TravelDoctores across Latin America, including destinations such as Mexico City, Buenos Aires, Quito, Cusco, Lima, Rio de Janeiro and São Paulo. The same flat €33 fee applies in every country.
If it is clinically appropriate, the treating physician can issue a digital prescription, which you receive by WhatsApp or email and can show on your phone at a local pharmacy, with no printing needed. Prescriptions are independently issued by the treating physician, and what is possible depends on the physician’s licence and local rules. The physician will explain how to fill it.
No. You fill out a short form, pay €33 by card and join the video call. There is no registration, no app to download, no subscription and no insurance required.
Some travel insurers do. After your consultation you can request a medical certificate and an official receipt to submit a claim. Acceptance depends on your insurer’s policy, so check its requirements before you book.
Common reasons include sore throat and strep throat, ear and sinus infections, pink eye, traveler’s diarrhea and food poisoning, urinary tract infections, vaginal yeast infections, sexually transmitted infections, bug bites and skin infections, cough, cold and fever, asthma, acid reflux and advice on prescription refills. The physician will tell you if your problem needs in-person care instead.
No. It is built for tourists, digital nomads, expats and long-term travellers who need care in English away from home. You do not need a local health card or local registration.
Online care is not for emergencies. Call your local emergency number or go to the nearest emergency room straight away. The number is 112 in Spain, Portugal, Italy and Germany, 911 in Mexico, Ecuador and the Dominican Republic, and 192 (SAMU) in Brazil. For Argentina, Colombia, Peru and Chile, see the country page. Go immediately for severe chest pain, trouble breathing, heavy bleeding, signs of a stroke, a major injury or a high fever in a small child.
Ready to speak to a doctor?
A licensed, English-speaking physician, usually in about 15 minutes.
€33 · 24/7 · by secure video call.
This page is general information for travellers and is not medical advice. TravelDoctores is a telemedicine platform that connects patients with independent licensed physicians. It does not replace an in-person examination and is not for emergencies.